At VEGA, our commitment to innovation and superior customer experience drives everything we do. One of the ways we’ve accomplished this is through myVEGA, our online product configuration and ordering system designed to streamline processes and enhance the user experience.
myVEGA has become an indispensable tool for many of our customers, offering a seamless way to configure products, check availability, and place orders. We spoke with four individuals—each in different roles and industries—who sought out myVEGA for various reasons and discovered unique benefits that perfectly fit their specific needs.
An inside sales and procurement specialist at an automation and measurement equipment company was first introduced to myVEGA through one of VEGA’s sales representatives as a way to make his job easier. The representative showed him how to configure instruments, get technical documentation, and place orders -, all in one location.
As a result, the order inquiry process has never been smoother for him. Since he is a product reseller and is well-versed in instrumentation types, myVEGA has been a true value-added benefit for him. The system makes it easy for him to configure and order a product, get a delivery timeline and documents from the site, and send it all to the customer.
The bottom line? Using myVEGA created a more streamlined instrument configuration and ordering process than working with similar competitors.
Before a reliability manager entered his current role at his company, he was introduced through a VEGA sales representative to myVEGA in his previous role.
After exploring myVEGA and what it had to offer, he developed an internal ordering process where he’d configure the sensors, add them to his cart, get a purchase order, and then submit the order, all through myVEGA. He described how he loved the product configurator, documentation, ease of use, and getting quick access to tracking information.
With myVEGA, he can check the reliable lead times on VEGA’s website and can configure products on his own time. This means myVEGA empowers users with quality information when they need it.
An engineer and controls tech at a chemical manufacturing facility found a creative way to leverage myVEGA as something more than an online ordering and product configuration system.
He currently uses myVEGA as a self-education tool. He uses the product selection tool, lets it recommend some configurations for him, and then he emails or calls his VEGA seller to confirm details of the application. While he isn’t directly using myVEGA to order sensors, he uses it to select and save specific configurations. This allows him to quickly recall and order the sensors he knows will work in his applications.
As a bonus, he can see who else within his company is ordering similar product configurations in the system, giving him the option to reach out and have conversations with other people ordering for similar applications.
The stories of these four professionals from different industries show just how impactful myVEGA can be. The common themes in each of these stories are clear: considerable time savings, ease of use, and reliable information at their fingertips.
If you haven’t tried myVEGA yet, now's the perfect time to see how it can transform your workflow and make your life easier. We’re excited to support your success and keep innovating to meet your needs.
Unlike the others on this list, a lead instrumentation and controls specialist didn’t find myVEGA through a salesperson. Rather, he discovered it on VEGA’s website and decided to give it a shot.
As someone who was already familiar with instrumentation and configuration, he loves using the product configurator because it’s inherently smart, meaning it will tell you what is and is not compatible and if the configuration can actually be built. Once he finalizes his configuration, he then sends it in for a quote and starts the ordering process from there.
From an engineering perspective, he likes how he can address parameters for specific applications, narrow down his search to a couple of different choices and see what he likes about each, and then how he can go into the configurator to see if he can build it with his specifications in mind. VEGA doesn’t have a “one size fits all” approach, and myVEGA allows him to determine what customizations are needed.
He also likes requesting quotes in myVEGA instead of sending an email or placing a phone call, and he feels that the fast response on reliable quotes and lead times makes him more efficient.