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Peace of mind included. VEGAcare.

With VEGAcare, you get reliable support for your day-to-day work. Whether it’s a technical question, a support request or a search for information: We’ll help you quickly and in the most straightforward way possible. This saves you time, gives you peace of mind and allows you to focus on what really matters.

Your complimentary VEGAcare services

With VEGAcare, you gain access to comprehensive services that provide fast, reliable support in your day-to-day operations.

  • Dedicated contacts for technical questions
  • 24/7 service hotline
  • Customer portal myVEGA
  • New: Video tutorials for quick help in everyday situations
We’ve created VEGAcare as a service experience that puts you at the centre and provides everything you need from a single source.

myVEGA - Your personal customer portal

With myVEGA, you have all the key information and digital services relating to your VEGA instruments in one place. From product configuration and ordering right through to the management of instrument data and documentation, myVEGA supports you in carrying out numerous tasks in your day-to-day work.

  • Simplify procurement processes and save time – from configuration to ordering
  • Keep a clear overview of prices, delivery times, orders and shipments at all times
  • Retrieve instrument-specific documents and order history from a central location
  • Manage instrument data, backups and access information securely and use them on all end devices

Discover myVEGA

One-on-one consulting. Tailor-made solutions.

VEGA is a specialist in level, switching and pressure measurement technology. Our experts have in-depth knowledge of our sensors and the requirements of a wide variety of applications. This means you get the best possible advice and support – directly from an expert and, if desired, at your location.

Talk to our experts and find the ideal solution for your application.

Get expert advice now

Available around the clock. Here for you worldwide.

You can reach experienced VEGA service technicians at any time via the toll-free service hotline – 24 hours a day, worldwide. Many questions can be resolved quickly and easily over the phone or via remote access. This helps to minimise downtime.

  • Free of charge and available 24/7
  • Rapid assistance worldwide, whenever it’s needed
  • Direct contact with experienced service technicians

Free service hotline

New: Video tutorials. Briefly explained. Immediately applicable.

Whether the topic is setup & commissioning, adjustment or configuration: The new, compact video tutorials provide practical know-how in a concise format. This allows you to tackle many day-to-day tasks on your own, getting support exactly when you need it.

  • Step-by-step instructions
  • Available at any time via the VEGA Tools app, YouTube or our website 
  • Practical content for quick knowledge transfer

Discover the tutorials

Extended services for maximum support

From on-site technical support and repairs to practice-oriented seminars, training courses and workshops: Our extended VEGAcare services help you operate your production systems efficiently, build up your knowledge and minimise downtime – all geared to the specific requirements of your processes.
 

Setup & commissioning and on-site service

If necessary, an experienced technician can set up and commission your sensor. On site or via remote connection.

Sensor commissioning
 

Seminars & workshops

In our seminars, training sessions and workshops, you learn firsthand how to make the most of VEGA instruments and operate them effectively.

Seminars
 

Repair

Straightforward and fast: Get your VEGA measuring instrument repaired by following just a few steps.

Repair

By the way: It’s not just our service that delivers added value – your sensor data does too.

VEGAsense turns sensor data into real added value for your plant operations.
 
Smart functions for commissioning, testing and performing diagnostics help you to simplify processes, increase operational safety and reduce effort throughout the entire instrument lifecycle.

Discover VEGAsense


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