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Technical support

At VEGA you can reach specialists around the clock who, in many cases, can solve the problem straightaway over the phone.
But should that not be possible, they will arrange everything necessary to get the job done: from the quick dispatch of a replacement instrument to the immediate deployment of a specialist to your location.

Our telephone support is of course free of charge.



VEGA service hotline

During our business hours (Monday - Friday 8:30 a.m. - 5:00 p.m.) you can reach our service staff at:


0418 609 681

24-hour service hotline

You can reach our technical support around the clock.
+49 1805 858550
The service is provided in English. You only pay the local telephone charges.

Checklist for your service call

  • What is the serial number of your instrument?
  • Where is your instrument installed?
  • What medium is being measured?

Our service team


John Coulton
0418 609 681

Useful service tools

Instrument search

Via its serial number, you can find all important documents and information relating to your instrument.

TeamViewer

Via TeamViewer, the VEGA service technician can connect to your PC and give you optimal support.

On-site service

Our service technicians are available worldwide to set up and commission your measuring equipment or help you in case technical problems arise.