Technical support
At VEGA you can reach specialists around the clock who, in many cases, can solve the problem straightaway over the phone.
But should that not be possible, they will arrange everything necessary to get the job done: from the quick dispatch of a replacement instrument to the immediate deployment of a specialist to your location.
Our telephone support is of course free of charge.
VEGA service hotline
During our business hours (Monday - Friday 8:30 a.m. - 6:00 p.m.) you can reach our service staff at:
24-hour service hotline
You can reach our technical support around the clock.
The service is provided in English. You only pay the local telephone charges.
Checklist for your service call
- What is the serial number of your instrument?
- Where is your instrument installed?
- What medium is being measured?
Useful service tools
Instrument search
Via its serial number, you can find all important documents and information relating to your instrument.
Instrument search
TeamViewer
Via TeamViewer, the VEGA service technician can connect to your PC and give you optimal support.
Download TeamViewer
On-site service
Our service technicians are available worldwide to set up and commission your measuring equipment or help you in case technical problems arise.
Request a service appointment
