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Field Service and Repair

Quick links and helpful resources from your field service team at VEGA.

VEGA field service experts have a wealth of knowledge and experience when it comes to installing and maintaining VEGA instruments. Use these resources or call our 24-hour technical support hotline to get the help you need.

Schedule a service visit

Technical support

At VEGA you can reach specialists around the clock who, in many cases, can solve the problem straightaway over the phone.
But should that not be possible, they will arrange everything necessary to get the job done: from the quick dispatch of a replacement instrument to the immediate deployment of a specialist to your location.

Our telephone support is of course free of charge

VEGA service 24-hour hotline:

+1 (844) VEGA-NOW

Day or night, you can reach a VEGA specialist who, in many cases, can solve problems over the phone. If that’s not possible, they do everything they can to get your process up and running again, ranging from the express delivery of replacement electronics or a new instrument to getting a specialist to your facility as quickly as possible.

Consultation: +1 833 538 8342

Technical service: +1 866 558 4324

Useful service tools

Instrument search

Via its serial number, you can find all important documents and information relating to your instrument.
Instrument search

TeamViewer

Via TeamViewer, the VEGA service technician can connect to your PC and give you optimal support.
Download TeamViewer

On-site service

Our service technicians are available worldwide to set up and commission your measuring equipment or help you in case technical problems arise.
Request a service appointment

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